2022-01-26 

[ KOR ] 전 직장에서 낮은 단계의 학생들을 돕기 위해 높은 단계 학생들로 이루어진 그룹을 만들었어. 초급자들에게 더 많은 피드백을 제공하기 위한 절박한 시도로 시작했는데 그것보다 더 큰 효과가 있었어. 그게 말이지, 당시의 높은 단계 학생들 중에는 정체기에 이르렀다고 느꼈던 사람들이 많았어, 대개 그렇듯이. 근데 다른 사람을 가르치기는 책임을 맡음으로써 더 분발하기 위한 동기부여를 얻게 된 거야.  

[ENG ] At my last job, we organized a group of high level students to assist lower level students. It started as a desperate attempt to provide beginners with more frequent feedback. But it did more than just that. You see, many of the higher level students at the time felt like they had hit a plateau as many often do. But by taking on the responsibility of teaching someone else, it motivated them to really (step) up their game and improve.   

전 직장에서 낮은 단계의 학생들을 돕기 위해 높은 단계 학생들로 이루어진 그룹을 만들었어 

> At my last job, we organized the group of high level students to assist low level students. 

>> At my last job, we organized a group of high level studets to assist lower level students. 

초급자들에게 더 많은 피드백을 제공하기 위한 절박한 시도로 시작했는데 그것보다 더 큰 효과가 있었어 

> It started as a desperate attempt to provide bigginers more frequent feedbacks, but just better than that. 

>> I started as a desperate attempt to provide begginers with more frequent feedback. 

But it did more than just that. 

그게 말이지, 당시의 높은 단계 학생들 중에는 정체기에 이르렀다고 느꼈던 사람들이 많았어, 대개 그렇듯이.  

> You see, many of high level students at that time felt like they had a plateau as many oftend do. 

>> You see, many of the higher level students at the time felt like they had hit a plateau as many ofte do. 

근데 다른 사람을 가르치기는 책임을 맡음으로써 더 분발하기 위한 동기부여를 얻게 된 거야. 

> But by taking responsibility to teach others they can step up their game and improve. 

>> But by taking on the resposibility of teaching someone else, it motivated them to really step up their game and improve. 

 

At my last job, we organized a group of high level students to assist lower level students 

It started as a desperate attempt to provide beginners with more frequent feedback 

But it did more than just that 

You see, many of the higher level students at the time felt like they had hit a plateau as many often do 

But by taking on the responsibility of teaching someone else, it motivated them to really (step) up their game and improve. 

 

At my last job, we organized a group of high level students to assist lower level students. 

It started as a deperate attempt to provide beginers with more frequent feedback.  

But It was did more than just that. 

You see, many of the high level students felt like at that time they had hit a plateau as many often do. 

But by taking on the responsibility of teaching someone else, it motivated them to really step up their game and improve. 

 

At my last job, we organized a group of high level students to assist lower level students. 

It started as a desperate attempt to provide beginners with more frequent feedback. 

But it did more than just that. 

You see, many of the high level students at that time felt like they had hit a plateau as many often do. 

But by taking on the resiposibility of teaching someone else, it motivated them to really step up their game and improve. 

 

At my last job, we organized a group of high level students to assist lower level students. 

It started as a desperate attempt to provide beginners with more frequent feedback. 

But it did more than just that. 

You see, many of the high level students at that time felt like they had hit a plateau as many often do. 

But by taking the responsibility of teaching someone else, it motivated them to really step up their game and improve. 

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A material scientist, a biologist, a physicist, and a boat driver are in dingy in the middle of a river with a crocodile in a cage.
The boat driver is nervous and is worried the crocodile might brake out of the cage and eat them all.  

The material scientist says he doesn’t need to worry about the crocodile breaking out because the cage is much to strong for the crocodile to break out.
The biologist says he doesn’t need to worry about the crocodile breaking out because the crocodile was recently fed and won’t attempt to break out until it is hungry.
The physicist says that he doesn’t need to worry about the crocodile breaking out because with four people, a crocodile and a heavy metal cage in the dingy the boat will soon sink and they will all drown.

 

👩‍🏫👩‍🔬👨‍🏫🚤🐊 

🚤🐊💢

👩‍🏫Cage👍

👩‍🔬Fed

👨‍🏫🚤💢🚤💢

 

A material scientist, a biologist, a physicist, and a boat driver are in dingy

   in the middle of a river with a crocodile in an cage.

A boat drive is nervous and is worried the crocodile might break out of the cage and eat them all.

The material scientist says he doesn't need to worry about the crocodile breaking out

    because the cage is much too strong for the crocodile to break out.

The biologist say he doesn't need to worry about the crocodiel breaking out

    because the crocodile was recently fed and won't attempt to break out until it is hungry.

The physicist says he doesn't need to worry about the crocodile breaking out

    with four people, a corocodile and heavy metal cage in the dingy 

    the boat will soon sink and they will all drown.

 

 

Scientist gag는 어이없어서 웃김 ㅋ

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Two women were fighting for the last available seat on the bus.
No amount of reasoning was helping the bus driver resolve the issue. 

In desperation, he grabbed his training manual and announced:

'The policy is to allow the seat to go to the uglier one.'

Both women stood for the remainder of the trip.


 

👩💢👩‍🦳 버스 자리 놓고 싸움

🚌 버스 기사가 해결 못함

📒 매뉴얼을 들고

👿 못난이한테 자리 준다

🧍‍♀️🧍‍♀️ 둘다 서서 감

 

 

Two women were fighting for the last available seat on the bus.

No amount of reseaning was helping the bus dirver resolve the issue.

In desperation, he grabbed his traing manual and annouced:

'The policy is to allow the seat to go to the uglier one.'

Both women stood for the remainder of the trip.

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짧고 쉬운 문단 소스를 Reddit Jokes로 바꿨다.

뉴스는 아직 쉽지 않아서.

스토리텔링이나 구동사, 구어체 익히는데 도움이 되었으면 한다.

그런데 잘 외워지는 것은 왜인데...🤓


👰‍♀️🤵  I received a wedding invitation.

💌      It read, "Your presence itself is a present. We don't want any presents at the wedding."

🎁      After re-reading it repeatedly, I concluded that I was not invited. So I decided not to attend.

 

🔄      The invitation should have said "The only present we want is the present of your presence."

                                                                                                                                      from Reddit/Jokes


👰‍♀️🤵  청첩장 받음

💌      너가 오는게 선물. 우린 선물 필요 없어~

🎁      다시 읽고, 안가기로 했어!

🔄      니가 오는게 선물이야! (댓글 내용 추가한 것)

 

 

I recieved a wedding invitation.

It read, "Your presence itself is a present. We don't want any presents at the wedding."

After re-reading it repeatedly, I concluded that I was not invited. So, I decided not to attend.

 

The invitation should have said "The only present we want is the present of your presence."

 

I recieved a wedding invitation.

It read, "Your presence itself is a present. We don't want any present at the wedding."

After re-reading it repeatedly, I concluded that I was not invited. So, I decided not to attend.

The invitation should have said "The only present we want is the present of your presence."

Newy - News script 로 영어공부하기 좋음

짧은 것부터

 

 

Biden Administration Urges Supreme Court Not To Block Vaccine Mandate

The Supreme Court is set to hear oral arguments on the legal challenges next week.

www.newsy.com

December 31, 2021
The Supreme Court is set to hear oral arguments on the legal challenges next week.

The Biden Administration is urging the Supreme Court not to block its federal vaccine and testing mandate for large employers.

The Department of Justice says the requirement would save lives and prevent a surge in hospitalizations.

The DOJ also says even if the court blocks the vaccine mandate, testing and mask requirements should remain in place.

The Supreme Court is set to hear oral arguments on the legal challenges next week.


The Supreme Court is set to hear oral arguments on the legal challenges next week.

The Biden Administration is urging the Supreme Court not to block its federal vaccine and testing mandate for large employers.

The Department of Justice says the requirement would save lives and prevent a surge in hospitalizations.

The DOJ also says even if the court blocks the vaccine mandate, testing and mask requirements should remain in place.

 

대법원은 다음 주에 법적 문제에 대한 구두 변론을 들을 예정입니다. 

바이든 행정부는 연방 정부가 대규모 고용주를 대상으로 하는 백신 및 검사 명령을 차단하지 말 것을 대법원에 촉구하고 있습니다. 

법무부는 이 요건이 목숨을 구하고 입원 급증을 방지할 것이라고 말했습니다.

법무부는 또한 법원이 백신 명령을 차단하더라도 테스트 및 마스크 요구 사항은 그대로 유지해야 한다고 말합니다.

 

Biden Administration Urges Supreme Court Not To Block Vaccine Mandate

대법원은 구두 변론 들을 예정

행정부는 백신 명령 차단 금지 촉구

법무부는 사망/입원 방지

법무부는 요구사항은 유지

🧑‍⚖️👂👄

👨‍💼🧑‍⚖️🙅‍♂️💉🚫

😷💉⽣

👍😷💉

 

 

Biden Administration urges the Supreme court not to block the vaccine mandate

The Supreme court is set to hear the oral arguments on the legal challeges next week.

Biden Administration is urging the court not to block its federal vaccine and testing mandate for large emplyers.

The Department of Justice says the vaccine and testing could save many lives and prevent a surge in hospitalizations.

Also the DOJ says even if the court blocks the vaccine mandate, testing and mask requirements should remain in place.

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I have experienced many special occasions throughout my life. However, one very special occasion was my graduation. All of my family and friends came to my graduation to celebrate with me. I graduated from university and received my master’s degree, so they were very happy for me. Even though it seems like yesterday, it was actually 15 years ago in the winter. Specifically, it was in the month of Feburary. I graduated from Michigan State University, which is a well-known university in Michigan. I worked very hard for my degree. So, I was happy to be able to share my graduation with my family and friends.

The entire occasion made me feel amazing. I was also proud of myself because I never gave up, even though my classes were extremely hard. But, I was also grateful to my family and friends for their support each and every day.

One special thing that I remember from the occasion happened when I received my diploma. As I mentioned, my parents have always supported me. Throughout my time in university, my parents sacrificed everything for me so that I could reach my dreams. So, when I got up to receive my degree, I called my parents to the stage as well. They cried tears of joy as we stood on the stage together holding my degree high in the air. My parents taught me that it is important to always thank people who have helped you. I will never forget that lesson.


  1. WHO 🤖
    /특별한 일 많음/ /특히 졸업/ /가족, 친구들 축하해줬음/ 
    🎓🧑‍🎓🎉
    가족, 친구들이 졸업을 축하하러 대문 앞까지 온 모습
    I have experienced many special occations through my life.
    However, one very special occation was my graduation.
    All of my family and friends came to my graduation to celebrate with me.

  2. WHAT🚗
    /석사학위 받아 다들 좋아함/
    🎓🎊
    학위증을 들고 정원에 들어옴
    I graduated from university and recieved my master's digree, so they were very happy for me.
  3. WHEN⏰
    /15년 전/

    현관의 시계가 15분 정도 임
    Even though it seems like yesterday, it was actually 15 years ago in the winter.
    Specifically, it was in the month of Feburary.
  4. WHERE🗺
    /미시간에서 졸업/
    🎓🎊
    거실에 학교 사진이 있는 
    I graduated from Michigan State University, which is a well-known university in Michigan.
  5. WHY🤔
    /학위 위해 열심히 했고, 가족, 친구들과 함께해서 행복/
    🎓🎊
    책장에 전공 서적과 가족, 친구들과 함께한 사진을 본 모습
    I worked very hard for my degree. 
    So, I was happy to be able to share my graduation with my family and friends.
  6. +HOW🔑
    /모든 경험이 놀라움//나는 내가 자랑스러움//가족과 친구들의 지원에 감사함/
    🙏
    작은 방에 내 상장이 걸려있는 모습
    The entire occasion made me feel amazing.
    I was also proud of myself because I never gave up, even though my classes were extremely hard.
    But, I was also grateful to my family and friends for their support each and every day.
  7. ++STORY🐲
    /특별한 일이 생각 남//부모님이 날 도와 주심// 학위 과정 중 희생 해주심//연단으로 부모님 부름//같이 울었음/
    /날 도와 주는 사람에게 감사하라고 가르치심//난 잊지 않을 것임/
    🙏😭👨‍👩‍👧‍👦
    큰 방에서 가족들이 엉엉 우는 모습
    One special thing that I remember from the occasion happed when I received my diploma.
    As I mentioned, my parents have always supported me.
    Throughout my time in university, my parents sacrified everything for me so that I could reach my dreams.
    So, when I got up to receive my degree, I called my parents to the stage as well.
    They cried tears of joy as we stood on the stage together holding my degree high in the air.
    My parents taught me that it is important to always thank people who have helped you.
    I will never forget that lesson.

I have experienced many special occasions throughout my life.

However, one very special occasion was my graduation.

All of my family and friends came to my graduation to celebrate with me. 

I graduated from university and received my master’s degree, so they were very happy for me. 

Even though it seems like yesterday, it was actually 15 years ago in the winter.

Specifically, it was in the month of Feburary. 

I graduated from Michigan State University, which is a well-known university in Michigan. 

I worked very hard for my degree.

So, I was happy to be able to share my graduation with my family and friends.

The entire occasion made me feel amazing.

I was also proud of myself because I never gave up, even though my classes were extremely hard.

But, I was also grateful to my family and friends for their support each and every day.

One special thing that I remember from the occasion happened when I received my diploma.

As I mentioned, my parents have always supported me.

Throughout my time in university, my parents sacrificed everything for me so that I could reach my dreams.

So, when I got up to receive my degree, I called my parents to the stage as well.

They cried tears of joy as we stood on the stage together holding my degree high in the air.

My parents taught me that it is important to always thank people who have helped you.

I will never forget that lesson.


IELTS 시험 준비는 아니고, 개인적으로 해외에서 업무하는데 필요한 표현 또는 논리를 배우는데 IELTS가 적합하다고 생각 했음

미국에서 일하기 위해 다시 공부하려니 그동안 방법은 안되겠다 싶었음 - 이제까지 영어 잘 못했으니까

Tiffani 쌤 IELTS speaking 도서의 example 우선 외워 보고자 함

"기억의 궁전" 방법 참고했고, 이미지화는 쉽게 이모티콘으로 골랐음 (아래 링크)

내 장소기억방법은 (1) 대문, (2) 정원, (3) 현관, (4) 거실, (5) 책장, (6)작은방 1, (7) 큰방, (8) 부엌, (9) 화장실, (10) 작은방 2

4-5문장에서 10문장까지 늘려가며 연습하려고 함


What's your favorite sport?

  1. There are many types of sports all over the world.
    /스포츠 종류 많음, 올림픽/
    🏟
  2. However, my favorite sport is basketball.
    /농구/
    ⛹️‍♀️
  3. The top three reasons why basketball is my favorite sport are because my dad taught me how to play,
    /아빠가 가르쳐주심/
    👨‍👩‍👧‍👦
  4. it is a team sport,
    /팀 운동/
    🧑‍🤝‍🧑
  5. and it requires good hand-eye coordination.
    /손과 눈의 협응/
    🤭

(1) 대문 - 올림픽 개최 신문

(2) 정원 - 농구공으로 드리블 연습하는 나

(3) 현관 - 농구하러 가자고 하는 아빠

(4) 거실 - 팀으로 나누어 게임하는 가족들

(5) 책장 - 눈으로 색깔별 책을 골라 손으로 정리하는 모습

 

위 방법으로 외우고 다음과 같이 인출하기 반복

 

There are many types of sport all over the world.

However, my favorite sport is basket ball.

The top three reasons why basketball is my fovorite sport are because my dad taught me how to play,

It is a team sport,

and it requires good hand-eye coordination.

 


Where do most young people like to go out in your country?

  1. Usually Korean young people enjoy hanging out together at the mall. 
    /젊은이들은 몰에서 놈/
    /🥳/
  2. This has been a popular activity for most people over the last 20 years, but it especially popular with young people. 
    /20년 넘은 활동/ 
    /📟/
  3. The three reasons why Korean young people enjoy going to the mall are it is a large space to spend time together, 
    /넓은 공간에서 시간 보내기/
    /⏰/
  4. they can go shopping for the latest fashions, 
    /최신 패션/ 
    /👕/
  5. and it is totally free to enter. 
    /입장 무료/ 
    /🆓📖📚/

(1) 대문 - 집 앞으로 어린 친구들이 쇼핑몰에 가는 모습

(2) 정원 - 정원에서 20년도 넘은 삐삐가 나옴

(3) 현관 - 좁은 현관에선 시간을 보낼 수 없어

(4) 거실 - 새로 산 옷을 입고 자랑

(5) 책장 - 공짜로 받은 책을 꽂음

 

Usually Korean young people enjoy hanging out together at the mall. 

This has been a popular activity for most people over the last 20 years, but it is especially popular with young people.

The three reasons why Korean young people enjoy going to the mall are it is a large space to spend time together,

they can go shopping the latest fashions,

and it is totally free to enter.


What was your first day at work like?

  1. My first day at work was about 15 years ago. 
    /15년 전에 처음 출근/
    🏙
  2. On that day, the CEO of the company greeted me with a smile,
    /사장이 반겨 줌/
    👨‍💼
  3. I was assigned my very first major project at our general staff meeting,
    /미팅에서 처음 담당 업무 받음/
    🧐
  4. and my coworker invited me to go out to dinner with everyone else at a restaurant 
    that was right around the corner from our office.
    /저녁엔 회식/
    🍻
  5. I was very happy after my first day of work.
    /난 출근 첫날 행복했음/
    🤣

My first day of work was about 15 years ago.

On that day, the CEO of the company greeted me with a smile.

I was assigned my very first major project at our general staff meeting.

and my coworker invited me to go out to dinner with everyone else at a restaurant

that was right around the corner from our office.

I was very happy after my first day of work.


What do you study?

  1. I am currently studying the Oligonucleotide analysis which is a very promising tech in the RNAi therapeutics.
    /올리고 분석 공부/
    🧬 
  2. Three key details that I must understand about oligonucleotide analysis is that it requires
    an extensive understanding of various spectrometers, genetics, and tech-savvy skills.
    /분석기기, 유전학, 최신기술 능통/
    👩‍💻📡  정원에 전공책이 택배 도착
  3. Our world is becoming more demanding therapeutics based on oligonucleotides. 
    /올리고 치료제 필요/
    🧬💉 현관에 주사기가 놓여있는 이미지
  4. so I think I made a good choice when I choose to study oligonucleotides.
    /좋은 선택/
    👍👍 쌍따봉을 날리는 이미지

I am currently studying the oligonucleotide analysis which is very promising tech in the RANi therapeutics.

Three key details that I must understand about ON analysis is that it requires

an extensive understandng of various spectrometers, genetics, and tech-savvy skills.

Our world is becoming more demanding therapeutics based on oligonucleotides.

So I think I made a good choice when I choose to study oligonucleotides.


 

> 아래 기억법 응용 동영상을 참고해서 문단 외우기 연습 하려고 함

> 외울 본문은 Tiffani 쌤 IELTS 도서 내용 (아쉽게도 유료 다운로드)

> Tiffani 쌤은 한국에서 공부한 경험 있고, Youtube channel에 유익한 강의 많아서 추천!

 

Speak English With Tiffani

Have you studied English for years but still can't speak? If so, this channel is for you! This YouTube channel will teach you how to actually speak English. Every week a video will be uploaded that reveals the true secrets to speaking English. Stop stressi

www.youtube.com

 

English Ebooks

English resources to help students speak English with confidence.

studywithtiffani.podia.com

 

 

Coursera | Online Courses & Credentials From Top Educators. Join for Free | Coursera

Learn online and earn valuable credentials from top universities like Yale, Michigan, Stanford, and leading companies like Google and IBM. Join Coursera for free and transform your career with degrees, certificates, Specializations, & MOOCs in data science

www.coursera.org

- Website: Cousera.org

- LectureBusiness English Skills: How to Write Effective Openings and Closings to Emails

- Enroll for free

- 비즈니스 영문 이메일 시작과 끝 표현 참고 

Email Opening Sentences

  • I am writing in reference to your advertisement. (More formal)
  • I am writing to request for some information. (More formal)
  • I am writing regarding my order. (More formal)
  • I am writing in response to your email requesting information. (More neutral)
  • I wanted to ask about the package you sent me. (More neutral)
  • I wanted to ask about the meeting. (More neutral)
  • Thank you for your email asking about our new software. (More neutral)

Friendly Closing Sentences

  • Thank you in advance.
  • Thank you for your help.
  • Thank you for your consideration.
  • Please let me know if you have any questions.
  • Please let me know if there’s anything else I can do.
  • Please feel free to contact me if you need any more help.
  • I look forward to working with you.
  • I look forward to meeting you.
  • I look forward to hearing from you soon.
  • Again, thank you for all your help.
  • Again, I apologize for the late delivery.
  • Again, congratulations on the award.

 

 Coursera 자막 통해서 강의할 때 사용한 표현과 학습내용을 함께 익히면 좋을 것 같습니다. 

[Lecture script]

In this lesson, 

we'll look at how to start an email, what we write in the first sentence, 

and how to end an email with a friendly closing sentence. 

 

At the end of this lesson,

you will be able to use what you've learned earlier in this module to write a well formatted and organized email with an appropriate subject line and tone. 

 

In professional emails,
we usually give the reason for writing in the first sentence. 

We often start with I'm writing to, and then you use a verb phrase. 

Some common verb phrases are request, inquire about, inform you about, or inform you of. 

As you learned in the last lesson, these are more formal verbs. 

 

Here is some examples. 

 > I'm writing to request some information. 

 > I'm writing to inquire about your program. 

 > I'm writing to inform you of our new product. 

 

And here are some examples using the more neutral verbs ask for, ask about, and tell you about.  

 > I'm writing to ask for some information. 

 > I'm writing to ask about your program. 

 > I'm writing to tell you about our new product. 

 

Instead of a verb phrase, we can use a noun phrase. 

After I am writing, we can use a word regarding, followed by a noun phrase. 

For example,
 > I'm writing regarding my order. 

 > I'm writing regarding the advertisement. 

 > I'm writing regarding the package you sent me. 

 

In a more neutral style, you can use about instead of regarding. 

 > I'm writing about my order. 

 > I'm writing about the advertisement. 

 > I'm writing about the package you sent me. 

 

So if you want to be less formal in the opening sentence, you can start with I wanted to, instead of I'm writing to. 

Here are some examples. 

 > I wanted to ask for some information.

> I wanted to let you know about our next conference. 

 > I wanted to ask about your new service agreement. 

 

Remember that using a past form wanted is a way of being indirect. 

 

Sometimes you need to answer someone's email, so how do you start? 

Well, you can start like this. 

 > I'm writing in response to your email requesting information. 

 

In a more neutral style, you can write, 

> thank you for your email asking about our new software

 

Notice that the purpose the previous email is given by adding I-N-G to the verb. 

 > I'm writing in response to your email requesting information.

 

We can also use the word regarding. 

> I'm writing in response to your email regarding our new service agreement.

 > Thank you for your email regarding your order,

 

 or in a more informal style, about. 

 > Thank you for your email about last week's meeting. 

 

A common mistake is to include your name in the opening sentence. 

It's not considered professional. But you can use your position like this,
 > I'm the new head of marketing for Moonstone and I'm writing.

 

 

 

Okay, now that you've learned how to begin an email you just need to learn how to close one. 

If you were talking to someone face to face you wouldn't just suddenly say bye, you would use a phrase like well
it's been nice talking with you. Or, listen I'd better get going

 

It's the same in email. 

It's important to end an email with a closing sentence. 

Especially when you're writing to someone you don't know very well. 

If you don't use one, it might sound too abrupt.

Meaning that it would sound rude. 

 

There are several friendly closing sentences that we commonly use in email, let's learn a few. 

 

Here we can use the expression, I look forward to

Notice that after to we use a verb and i-n-g. 

 

If the reader has helped you, you can use thank you in the closing sentence. 

 

If you're asking the reader to do something in advance, you can write thank you in advance

In these examples we can use please.

Often in the closing sentence we repeat the main purpose of the email by using the word again

 

Finally, let's talk about layout. 

The friendly closing sentence is often by itself in a separate paragraph before the closing and name. 

Look at this example. The layout helps to avoid ending too abruptly. 

Great, so now you know how to close out an email in a friendly, professional way. 

 

 끝내다. 

조금 늦었지만 외노자로 살아가기 위해 영어를 해야 합니다.

 

 

English for Common Interactions in the Workplace: Basic Level

칠레 가톨릭 대학교에서 제공합니다. In a professional environment, we’re often faced with the need to respond appropriately according to what the situation calls ... 무료로 등록하십시오.

www.coursera.org

- Website: Cousera.org

- Lecture: English for Common Interactions in the Workplace : Basic level

- Enroll for free (Audit only)

- 모델시츄에이션에 실제 표현이 많아 훑고 넘어 가기 좋음

 

 

 

 WEEK2 

Model situation 1:

Gabriela Meets a New Colleague. 

You will see different interactions at the workplace, each focused on introductions. 

Please pay attention to the expressions used in the different scenarios. 

Watch Camila and Gabriela introducing themselves for the first time at Global Voice Publicity. 

It is Camila's first day of work. 

 

Good morning, are you Camila? 

Yes, I am. I'm the new journalist. It's nice to meet you. 

It's a pleasure to meet you too. 

Welcome to Global Voice Publicity. My name is Gabriela and I'm the Human Resources Manager here. 

Would you like me to show you around the office and introduce you to people? 

Yes, please. That will be great. 

Okay, come this way. 

 

See how Camila greets someone she knows from a previous encounter.

 

Good morning Paulo. I want to introduce you to our new colleague.
This is Camila. Camila, this is Paulo. Paulo is an office assistant here at Global Voice Publicity. 

Camila is a journalist from Argentina. 

Hi Camila. It's nice to meet you. Welcome to our office. Thank you. 

It's nice to meet you too. 

So Camila, you're Argentinian. I'm from another country too, I'm Brazilian. 

We're very international staff. 

We also have American, British, and Colombian people in the office. 

Oh, really?  I look forward to meeting everyone. 

Yes, let's introduce you to some of the other staff. 

Okay. It's nice to meet you, Paulo. 

You too. 

 

See how Gabriela greets someone she knows from a previous encounter. 

 

Hi, Camila. It's good to see you again. How are you? 

It's good to see you too. I'm very well, thank you.

I'm excited to start working here. How are you? 

I'm great, thanks. Let me know if you need anything. 

Let's have lunch in the cafeteria today. 

Great. See you later. 

See you. 

 

Model situation 2:
a typical day at work. You will now see an interaction between Camilla and her colleague Lucy, 

pay attention to how Lucy describes her typical day at work.

 

Camila, Gabriella wants me to explain an ordinary working day to help you understand more about your job and how this department works. 

Great, that will be useful.

Okay, so every day I arrive at 8 AM, we don't start until 8:30, 

but I like to have a cup of coffee and relax first. 

At the start of the day, I always check my emails and answer the most important ones, 

we receive hundreds of emails a day so it can take a long time.

Wow, that's a lot. 

Yes, and we also receive many phone calls from our clients, 

I spend hours each day making an answering calls. 

Then after answering emails, we usually have a team meeting to discuss our clients. 

We talk about any problems we have, we plan projects, and we brainstorm ideas together,
it's always really useful. 

Yes, that sounds interesting, do you have a meeting today? 

Yes, today's meeting is at 11 AM in meeting room two, you can come with me. 

After the meeting we have lunch for one hour, from 1 to 2 PM, 

there's a cafeteria where many people go to chat and eat lunch. 

Sometimes I don't go to the cafeteria,
but we can go today so I can introduce you to more people. 

Okay, great.

After lunch I returned to the office to make calls to organize appointments with clients. 

I usually attend two or three appointments a week outside of the office.

Really?

Yes in the afternoon, I also need to prepare presentations for our clients and my managers.

This can take a long time because the presentations need to be perfect,

I use ideas from our team meeting to help me. 

And finally for the rest of the afternoon,
I send and reply to emails and make more phone calls. 

What time do you finish work?

I usually leave the office at 6 PM, except on Fridays when we finish at 4 PM. 

Sometimes we stay later to work on a project, but I never stay longer than 8 PM, 

I also sometimes work from home on the weekends. 

You have a very busy schedule.

Yes, we are always very busy, but I like to take short breaks during the day, 

I like to leave my office and talk with colleagues for ten minutes,

and then I return and I focus, it's a lot of work, but I love my job. 

 

 

 

 WEEK3 

Model situation 1:

Making a Phone Call.

Watch and listen to some formal phone calls. Sofia wants to talk to Gabriela. First, she talks to Camila. 


Good morning, Global Voice Publicity, this is Camila speaking. 

Good morning. I'd like to speak with Gabriela Cortez please, does she work at this department?

No, she doesn't, but I can transfer you to her department. 

May I ask who is calling, please?

This is Sofia Martinez from Epic Events Planning.

Okay, Sofia. One moment, please.

Thank you, Camila.

 

Next, Sofia talks to Paolo. Watch and listen. 

 

Global Voice Publicity, this is Paolo speaking. How may I help you? 

Hello, this is Sofia Martinez from Epic Events Planning. May I please speak to Gabriela Cortez?

Gabrielle is in a meeting at the moment. Do you want to leave a voicemail for her?

Yes, please I do. Thank you.

Okay, let me transfer you to her voicemail.

Thank you, Paolo.

 

Next, Sofia leaves a voicemail message for Gabriela 


You've reached Gabriela Cortez at Global Voice Publicity.

Please leave a message and I'll return your call as soon as possible. 
Hi, Gabriela. This is Sofia from Epic Events Planning. I'm calling about the conference. 

Please call me back at 558- 8976. Thank you.

 

Watch and listen to Gabriela return Sofia's call.

 

Hello, Epic Events. This is Sofia, how may I help you? 

Hi, Sofia, this is Gabriela from Global Voice.

Hi, Gabriela, thanks for calling back. I want to schedule a meeting with you to discuss our plans for conference. 

Are you available on Wednesday afternoon at four o'clock?

Yes, Wednesday afternoon at four o'clock is fine for me.

Sorry, can you repeat that?

Hello, can you hear me?

Yes, I hear you now, sorry. Sometimes the call gets cut off. 

No problem, Wednesday afternoon at four is fine for me.

Great, see you then. Thank you.

Thank you, Sofia. Have a great afternoon.

Thank you, you too.

 

Finally, listen to a more casual phone call between Camilla and Lucy. 


Hello. 

Hi, Camilla.

Hi, sorry, who is this?

It's Lucy.

Hi Lucy. I don't have this number for you.

I know, this is a new phone. Save this number for me.

Okay, great. Well, what's up?

I'm calling about lunch today. Gabriela, Paolo and I want to order a delivery. What kind of food do you like? 

In this area, there's pizza, Peruvian food, vegetarian food and sushi. Do you like sushi?

Yes, I do. But Gabriela is vegetarian, does she eat sushi?

Yes, she does. In fact, sushi is her idea. Do you think 30 pieces of sushi is enough for our group?

No, I don't. I'm very hungry.

Okay, 40 pieces then. Do you want to eat around 1:30?

Sorry, could you say that again?

Do you want to eat around 1:30?

That's better. Yes, 1:30 is fine. Let's eat at the tables outside. Call me when the sushi arrives.

Okay.

Great, talk to then, bye.

Bye. 

 

 

Model situation 2:
Coordinating by Phone. Watch and listen as Gabriela calls Sofia for suggestions about planning a conference. Epic Events. 

 

This is Sofia. How may I help you? 

Hi, Sofia. This is Gabriela Cortes from Global Voice. 

Hi, Gabriela. It's great to talk to you again to review the plans for the conference. 

I'm glad to have your help. This is the first time I've planned a conference, and what's more, a conference
for 200 attendees. It's good that we are planning one year in advance. 

Do you have exact dates? 

Yes, I do. The conference starts on Monday, June 2nd, and ends on Friday, June 6th. 

For those dates, I recommend the Star Hotel. I'm not familiar with the Star Hotel. 

Can you tell me about it? 

It's located on 3rd Avenue near many offices and government buildings. 

It has plenty of parking, it's also accessible by metro. Best of all, it has all the facilities we need in one location. 

Two auditoriums, 12 meeting rooms, three banquet halls, and 10 executive suites for special guests. 

That sounds perfect. We should meet with the hotel managers as soon as possible. 

Can you please schedule a meeting with them next week? 

Of course.

Next, I suggest that we think about how to register the 200 attendees. 

I think we should use an online registration system, 

that way we can process all of the attendees' payments and easily maintain contact with everyone. 

Excellent. Let me arrange it. It's a good idea to have a website for the conference and connect the registration system to it. 

What else should we think about? 

We need a marketing plan. 

I recommend using the online system to help us market the event by sending out emails. 

It's not a good idea to only use the website for marketing, though. 

We should arrange a social media campaign and connect the website to all of the major social media platforms. 

My colleagues, Camila and Paolo, know a lot about social media; we should ask for their help. 

Let's think about the price of the conference. How much does it cost for attendees?

I recommend that you consider different prices for students and professionals. 

I think that for a five-day conference,

the price should be 70,000 pesos for students and 100,000 pesos for professionals. 

It's a good idea to offer a discount in hotel rooms for attendees during the conference. 

Yes, of course. Now, let's think about the on-site details. 

With 12 meeting rooms, each session can have 16 or 17 people attend.

That's a good small audience size.

I suggest that we walk through the venue and see it from the attendees' perspective,

that way we can predict any problems they might have. 

We should, of course, provide a map of the venue for the attendees. 

Great. Let's walk through the venue next week during our meeting with the hotel managers. 

Let's talk more about the materials for the attendees. 

I recommend a standard welcome kit containing a pen, notebook, name tag, and 

the conference information booklet.

Can you print the conference logo on the bags, pens, and notebooks? 

Yes, absolutely. Please send me the logo by May 19th and expect the materials to be ready by May 26th. 

Excellent. 

I think this event is in good hands with Epic Events.

Let's have a follow-up meeting in two weeks. 

When is a good time for you? 

Can you meet on Friday morning at 10:00? 

That's Friday the 15th? 

Yes, the 15th. 11:00 is better for me because I have another meeting. 

Okay, 11:00 it is. See you then. 

Thank you, Sofia. See you then. 

 

 

 

 WEEK4 

Model situation 1:

Gabriella Coordinates Meetings. 

Watch Gabriella reserve a meeting room with Paolo, the office assistant. 

Listen carefully to the vocabulary and grammar they use.

 

Good morning, Paolo, how are you?

I'm good. Thanks. How are you?

I'm well thanks but very busy today.

How can I help you?

I'm going to interview three candidates on Friday the 24th for a job in the finance department.

Okay, so do you need me to reserve one of the meeting rooms for you?

Yes, please.

What time do you need the room?

Please can you book the room from quarter past 9 to 12 o'clock? 

We're going to interview people from 9:30, but I need a little time to arrive and
organize myself before we start.

Okay, let me see which reading rooms are available on Friday.

Okay, Meeting Room 3 is available here on third floor. 

Would you like me to reserve it for you? 

Is the meeting room on the second floor available?

Unfortunately Camille is going to use the room all morning.

I think she has a meeting with the clients.

Okay, no problem. Can you reserve Meeting Room 3 for me please?

Certainly done. 

Thanks. The candidacy to come to this reception desk 

when they arrive to the office to get a visitor's pass. 

Can you tell me their names, please? 

Also, what time are they going to arrive? 

Okay, the first candidate is Roberto and he's going to be here at 9:30. 

Then second is Tanya, and her interview is at quarter past ten. 

And Maria is the third candidate at quarter to 11.

Okay, would you like any food or drink prepared for them? 

No, thank you. They aren't going to need any food. Just some tea and coffee please.

No problem. Send me their email addresses today and
I can contact them and send them instructions for Friday. 

Great. Can you remind them to arrive 10 minutes early so we don't start late.

Yes. By the way, I'm not going to be here on that day.

I'm going on a holiday from the 13th to the 27th.

Karen is going to replace me while I'm away.

Where are you going? Anywhere nice.

Yes, I'm going to the south with my family for two weeks. 

We're going to fly to Chillaway and then travel from Chillaway to Taurus and Pregnant. I can't wait.

Excellent. I hope you have a great time.

 

 

Model situation 2. 

Camila asks for directions to a meeting. 

You will now see an interaction between Camila and Gabriela. 

Listen carefully to the directions Gabriela gives, and follow the route on the map. 

 

Hi, Gabriela. 

Hi, Camila. How can I help you? 

I need to go to the bank, but I don't know the area very well. 

Are there any banks near here? 

Yes, there are two near here. One of them is only five minutes away.

Perfect.

Leave the office and turn left. Go straight ahead until there's a park in front of you. 

Then turn right, go straight ahead for two blocks and it's on the left, 

between the pharmacy and the movie theater. 

You can't miss it.

So I turn left out of this building, walk until the park is in front of me and then turn right? 

Yes, that's right. 

Can you do me a favor when you go to the bank, please? 

Of course. What do you need? 

There is an amazing coffee shop just around the corner from the bank. 

Can you get me a cappuccino, please? 

Of course. Thank you. 

So when you leave the bank, take a left, then take the first right down Main street. 

The coffee shop is on the right behind the shopping mall. 

There's a restaurant next to it. 

So I take a left out of the bank, and then take the second right? 

No, take the first right. It's only two blocks away. First right.

There aren't many good coffee shops in this part of town, so I recommend you try the coffee from there.

I should be back in 30 minutes. See you later. 

See you later.

 

 

 WEEK5 

Model situation 1:Model Situation one. How did the interviews go? Watch and listen to

Gabriela talk to Paolo about past work activities. 

 

Hello, Gabriela. 

Hi, Paolo. Welcome back. How was your trip? 

It was so relaxing. The weather was beautiful in Chiloe and [inaudible] was spectacular. 

That's great.

And how were things here will I was away? 

Well, if you remember, we talked about my plans to interview three candidates for the job in the finance department? 

Yes. The interviews were on Friday, the 24th? 

Yes, that's right. They were. 

Were you able to use room three? Was everything in good condition? 

Yes. The room was very comfortable. 

The interviews were engaging and the candidates were interesting. 

Great and you're still planning the human resources conference, right? 

Yes, that's right. Last Friday after the interviews, I talked to Sophia Martinez from Epic Events. 

And how did that call go? 

It went really well. It was really productive. We made a lot of progress, planning the conference. 

Excellent.

Sophia's ideas were helpful and her advice was effective. 

We decided on dates and a venue for the conference. 

What was your decision about the venue? 

Sophia recommended the Star Hotel. It was interesting, because I didn't know about it before. 

Were there any other details to be discussed? 

Yes. We talked about a website and a marketing plan for the event, the prices for the event, and the materials to provide. 

It was exhausting trying to think about everything at the same time.

 But Sophia was so organized that I know we will have a good plan. 

 

 

Model situation 2: 

Gabriela follows up with Epic Events. 

Watch Gabriela and Sofia have a follow-up meeting. 

 

Hi, Gabriela. Welcome back to the office. 

Thank you, Sofia. It's great to be here. 

Would you like some coffee, tea, or water? 

No, nothing for me.  Thanks. 

I arrived early and had a coffee across the street. 

Well, we have a lot to follow up on, so let's get started. 

Yes. Let me tell you about what I did this week. 

Yesterday, I brainstormed with a conference committee about the sessions during the conference. 

We discussed our ideas about topics for the conference sessions 

and we prepared a plan for the conference schedule. 

Did you file the plan in our shared folder? 

Yes, I did. I checked to see that it was saved. 

Great. I talked to the managers at the Star Hotel, 

and they advised me on the best meeting rooms to use for particular activities.

They recommended one meeting room for lectures and 

a different meeting room for group activities.

I reserved the meeting rooms

and I reserved a group of hotel rooms for guest speakers and attendees from out of town. 

Did you ask the hotel management about the discount on hotel rooms for conference attendees? 

Yes, I did. They offered a good discount for conference attendees to stay at the Star Hotel. 

What else did you talk about with the hotel management? 

We also planned the meal services for every day of the conference. 

The hotel can provide breakfast and lunch each day. 

We arranged for two dinners at restaurants outside the hotel, correct? 

That's correct. 

Also, it's possible to have catering services to provide some dinners in the hotel banquet rooms. 

The hotel manager commented on some caterers that he knew, and recommended one in particular. 

I scheduled another meeting for next week with the hotel management and the caterers. 

I contacted two potential guest speakers last week. 

We chatted a bit about their speeches for the conference sessions and
they are very enthusiastic. 

I prepared the contracts for the guest speakers and emailed them to you yesterday. 

Yes, I received them. I researched online reservation systems and web designers. 

I decided on one web designer. 

Can you meet with me and the web designer next Tuesday at 10? 

Yes, I can. 

Well, that concludes my report. 

Do you have anything else? 

Well, to close this meeting, I have some good news. 

The National Human Resources Association approved our plan for this conference, 

so they are now a sponsor. 

Wonderful. Congratulations. 

This is great for promoting the conference. 

Well, thank you for your time today, and I look forward to our next meeting. 

My pleasure, Gabriela, see you on Tuesday.

See you then. Bye-bye.

 

 

 끝내다. 

 

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